PRIVACY POLICY

PERSONAL INFORMATION WE COLLECT

Upon visiting the Site, we automatically gather specific details about your device, which includes data about your web browser, IP address, time zone, and some of the cookies present on your device. While you navigate the Site, we obtain details about the individual web pages or products you observe, the websites or search terms that directed you to our Site, and data about your interaction on our Site. We label this automatically-obtained data as “Device Information.”

We gather Device Information via:

• “Cookies” – data packets placed on your device that often have an anonymous unique identifier. Learn more about cookies and disabling them at http://www.allaboutcookies.org.
• “Log files” record activities on the Site, gathering data like your IP address, browser variant, Internet service provider, entry/exit pages, and timestamps.
• Electronic files like “Web beacons,” “tags,” and “pixels” help record your browsing behavior on the Site.
• We might incorporate third-party technologies, like Facebook, for data collection related to interest-based ads.
• Services like Google Analytics, Klaviyo, and Facebook Custom Audiences help us comprehend Site visitor behavior and display ads online.
• We might merge the automatically-collected information with other details we collect about you.
• Online activities may be monitored across different websites when you utilize the Site.

When you buy or attempt a purchase on our Site, we collect your name, billing and shipping addresses, payment information (including credit/debit card details and services like PayPal, Stripe, and GrabPay), email, and phone number. This is termed “Order Information.”

“Personal Information” in this policy pertains to both Device and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We gather your personal information to enhance your online experience, monitor user behavior, provide products purchased, manage your online account, process transactions, ship products, send promotional material, conduct surveys, comply with laws and regulations, prevent illegal activities, and other reasons with your consent.

We may use your information for remarketing, audience targeting, or for advertisements based on interests across various platforms. For instance, Google may use cookies to display ads based on your prior visits to the Site.

The Device Information assists in potential fraud detection and to enhance the Site by understanding customer behavior.

SHARING YOUR PERSONAL INFORMATION

Third parties may access your Personal Information to assist us, such as WordPress, which powers our online store (details at https://wordpress.org/about/privacy/). 

We also use Google Analytics for insights (details at https://www.google.com/intl/en/policies/privacy/ and opt-out at https://tools.google.com/dlpage/gaoptout).

Your information might be shared with our global subsidiaries and affiliates. Co-branded pages may also receive your data. Third-party service providers assisting in managing our Site and product deliveries might access your data, but with protective measures in place.

We could also share data during business transitions or for legal reasons.

BEHAVIOURAL ADVERTISING

Your Personal Information assists us in providing tailored ads, thus improving the relevance of your browsing experience. 

Learn more about targeted advertising at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

Should you choose to opt out from advertising, please visit:

FACEBOOK – https://www.facebook.com/settings/?tab=ads

GOOGLE – https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services via the Digital Advertising Alliance’s portal at: http://optout.aboutads.info/.

YOUR RIGHTS

European residents can access, rectify, or delete their data by contacting us. They should note that their data might be transferred outside of Europe.

DATA RETENTION

Order Information is preserved unless you request its deletion.

CHANGES

This policy might be updated occasionally due to operational or legal changes.

CONTACT US

For questions about our privacy practices, reach out to us  via email at hello@evoke.com.sg or by mail at: 

10 Ang Mo Kio Industrial Park 2A,

#04-11,

Singapore 568047

(Appointments preferred, no walk-ins)

TERMS OF SERVICE

OVERVIEW

This website is operated by Evoke. Throughout the site, the terms “we”, “us”, and “our” refer to Evoke. Evoke provides this website, encompassing all information, tools, and services from this site to you, the user, upon your agreement to all terms, conditions, guidelines, and notices stated here.

By using our site and/or making a purchase from us, you are utilizing our “service” and consent to be governed by the ensuing terms and conditions (“Terms of Service”, “Terms”), including any other terms, conditions, and policies mentioned here and/or available through a link. These Terms of Service are relevant to all site visitors, including but not limited to shoppers, sellers, content creators, and more.

It’s crucial to review these Terms of Service thoroughly before browsing or using our website. By accessing or engaging with any segment of the site, you accept these Terms of Service. Should you disagree with these terms and conditions, you should refrain from accessing the website or using its services. If these Terms of Service are seen as an offer, acceptance is strictly in line with these terms.

Any added features or tools integrated into the present store will also abide by the Terms of Service. We hold the authority to amend, modify, or replace parts of these Terms of Service by updating our site. Regularly reviewing this page for modifications is your responsibility. Continuous use or access to the website after any updates signifies your acceptance of the changes.

Our store is facilitated by WordPress, which gives us the e-commerce platform to present our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By consenting to these Terms of Service, you declare that you are of legal age in your place of residence. If you are not, you have acquired the necessary permission from a guardian or parent.

You are prohibited from using our products for unlawful activities, and you should not breach any local laws while availing our service.

Avoid transmitting harmful code, viruses, or other malicious programs.

Any violation of the Terms can lead to the immediate cessation of your services.

SECTION 2 – GENERAL CONDITIONS

We have the discretion to decline service to anyone, anytime, for any reason.

Understand that while using our service, your data (excluding payment details) might undergo unencrypted transfers or adapt to comply with network or device needs. However, payment data remains encrypted during transfers.

Refrain from copying, reselling, or exploiting any segment of our service or website content without our explicit permission.

Headings in this agreement serve as references and do not determine the scope or extent of the section.

SECTION 3 – RELIABILITY OF INFORMATION

We do not guarantee that the information on this site will always be complete, current, or accurate. The content is for general insight and should not be the sole reference for decisions. Always consult more reliable sources before making decisions. Depending on the information on this website is at your risk.

Historical data is available for reference and may not reflect the latest information. We might modify site content, but we are not compelled to update any information. Monitoring any alterations to the site is your responsibility.

SECTION 4 – SERVICE AND PRICE ADJUSTMENTS

We might adjust our product prices without prior notification. We retain the right to amend, pause, or stop the service or any of its elements without prior notice. We are not accountable to you or any third party for any changes, price modifications, or the discontinuation of the service.

SECTION 5 – PRODUCTS OR SERVICES

Some products or services might be exclusively online, may have limited quantities, and are subjected to returns or exchanges according to our Return Policy.

We strive to depict our products’ colors and images as accurately as possible. However, we are unable to assure that what you see on your device matches the actual product.

We may set limits on product sales, either based on individuals, regions, or other factors, and can apply these limits as deemed fit. We reserve the right to modify product descriptions or pricing without notice. We might also discontinue any product. Any product or service offering on this site is void where forbidden by law.

We don’t assure that the products or services purchased by you will meet your expectations or that the service will be error-free.

SECTION 6 – BILLING AND ACCOUNT DETAILS

We hold the right to decline any order you place with Evoke. In our sole discretion, we might limit or cancel amounts purchased per individual, household, or order. Such restrictions can pertain to orders placed under the same user account, identical credit card, and/or orders that utilize identical billing and/or shipping addresses. If there’s any modification to or cancellation of an order, our attempt might be to notify you via the email, billing address, or phone number given at order time. We maintain the right to curtail or prohibit orders appearing, in our sole judgment, to be made by dealers or resellers.

It’s imperative that you offer up-to-date, complete, and accurate account and purchase details for all acquisitions made at our store. Regular updates to your account, including your email and credit card details, will ensure efficient transaction completion and necessary communications.

For further information, kindly check our Shipping & Returns Policy.

SECTION 7 – ADDITIONAL TOOLS

We might grant access to third-party tools without oversight, control, or input from our end.

You recognize that such tools are given “as is” and “as available” without endorsements, conditions, or warranties of any kind. We will not bear any responsibility arising from your use of these optional third-party tools.

Before employing these tools, ensure you comprehend and accept the terms provided by the relevant third-party providers. Any forthcoming services or features on the website will be governed by these Terms of Service.

SECTION 8 – EXTERNAL LINKS

Our service might have content, products, or services incorporating materials from third parties. Links on this site might redirect you to external sites not affiliated with Evoke. We bear no duty for the content accuracy of these third-party sites. We will not be held accountable for any third-party products, services, or content. Before engaging in any transaction with third-party sites, scrutinize their policies and practices thoroughly.

SECTION 9 – USER FEEDBACK AND OTHER CONTRIBUTIONS

At our discretion or upon our request, if you share specific submissions or any creative ideas, suggestions, and other materials, we possess the right to use these materials in any manner without any limitations. We do not: (1) keep any feedback confidential; (2) compensate for any feedback; or (3) respond to any feedback. We might monitor and edit content that seems unlawful, offensive, or violates these Terms of Service.

You are accountable for your comments and their accuracy of information.

SECTION 10 – PERSONAL DATA HANDLING

Your personal data shared through Evoke  is overseen by our Privacy Policy. Please review our Privacy Policy for further details.

SECTION 11 – INFORMATION DISCREPANCIES

Sometimes, the information provided might contain discrepancies regarding product details, pricing, or promotions. We maintain the right to rectify any inaccuracies without prior notification, even post your order submission.

We don’t guarantee the immediate updating of any outdated information on our site or any affiliated site.

SECTION 12 – RESTRICTED ACTIVITIES

Besides the prohibitions outlined in these Terms of Service, users are prohibited from leveraging the site or its content for any illicit objectives; violating any laws or our intellectual property rights; sharing deceptive information; transmitting malicious software; or bypassing any security features of any related website or the internet. Breach of these conditions may lead to termination of your access to our services.

SECTION 13 – DISCLAIMER OF WARRANTIES;
LIMITATION OF LIABILITY

Evoke does not assure that the services will be uninterrupted, timely, secure, or free of errors.

There is no guarantee that results from using our service will be accurate or reliable.

Occasionally, we might suspend or discontinue our service without giving you prior notice.

Any use of our services is at your discretion and risk. Our services are offered ‘as is’ unless stated otherwise, without any warranties or conditions.

Evoke and its associates are not accountable for any direct, indirect, or consequential damages from using our services or products.

SECTION 14 – INDEMNIFICATION

You pledge to safeguard Evoke and its stakeholders from any claims or demands, including legal fees, made by a third party due to your violation of these terms or any third-party rights.

SECTION 15 – SEVERABILITY

If a part of these terms is deemed unenforceable, it will not affect the enforceability of other parts of the terms.

SECTION 16 – TERMINATION

Duties and responsibilities from before the end of this agreement remain after the termination. The Terms of Service are in force unless terminated by Evoke or you. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our services, or when you cease using our site. Should we determine or have reason to believe that you have not adhered to any clause or provision within these Terms of Service, we reserve the right to terminate this agreement without prior notification. Following such termination, you will continue to be accountable for all outstanding obligations up until the date of termination, and we may, at our discretion, restrict your access to our services, in whole or in part.

SECTION 17 – ENTIRE AGREEMENT

Our decision to not  assert or enforce any right or provision within these Terms of Service does not signify a waiver of such right or provision.

The Terms of Service, along with any policies or operational guidelines we establish and display on this site or in connection with the service, represent the comprehensive agreement and mutual understanding between you and us. This agreement governs your utilization of the service and supersedes any previous agreements, communications, or proposals, be they verbal or written, existing between you and us. This includes any antecedent iterations of the Terms of Service.

Should there be any uncertainty in interpreting these Terms of Service, it should not be interpreted to the disadvantage of the party who drafted them.

SECTION 18 – GOVERNING LAW

This agreement is governed by and construed in accordance with the laws of Singapore.

SECTION 19 – CHANGES TO TERMS OF SERVICE

The latest terms will be reflected on this page. We advise you to periodically review our website for updates. Should you persist in utilizing or accessing our website or services after modifications have been posted to the Terms of Service, it will be considered as your acknowledgment and acceptance of those changes.

Evoke can change the terms, and it’s your responsibility to keep updated. Continued use after changes means you accept the new terms.

SECTION 20 – CONTACT INFORMATION

For any questions regarding the Terms of Service, please reach out to us at hello@evoke.com.sg.